Livraison & Retours

Shipping & Returns

At Pump Up, we strive to make your experience simple and pleasant.

Shipping
We process and ship your order within 24 to 48 business hours. Delivery times usually range from 7 to 14 business days, depending on your location. Once your order is shipped, you will receive an email with a tracking link to follow your package in real time.

Returns
For hygiene reasons, our inserts cannot be returned, exchanged, or refunded unless the product is faulty or damaged upon receipt. If your item arrives damaged, please contact our customer service team within 48 hours of delivery to receive an appropriate solution.

Our priority: your satisfaction and peace of mind when shopping with us.