💬 Frequently Asked Questions – Kalgood™
Find answers to the most common questions about how to use the Kalgood™ 4-in-1 and its benefits.
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Kalgood™ 4-in-1 Neck Massager
What kind of pain does Kalgood™ relieve?
It relieves neck stiffness, upper back tension, cervical pain, migraines, forward head posture, “tech neck,” pinched nerves, and TMJ-related issues.
Can I use it lying in bed?
Yes, as long as your neck stays well aligned and the device remains properly positioned.
Is it safe after neck surgery (like a fusion)?
Please consult your doctor before use if you've had spinal surgery or wear a medical implant.
Does it hurt?
No. The device is designed to be gentle and adjustable. It offers 15 intensity levels for a comfortable experience
Can I use it every day?
Yes! Daily use (15–20 minutes) is recommended for the best results.
Is it wireless?
Yes, it works on a rechargeable battery and charges via USB.
Is it noisy?
No, it operates silently for discreet use at home or work
Is it portable?
Absolutely. It’s lightweight, compact, and perfect for travel.
Is it safe with a pacemaker?
No. People with pacemakers or electronic implants should not use this product.
When can I expect results?
Some users feel relief from the first session. Noticeable posture and pain improvements often appear within 10–14 days of regular use
What if the product is defective or damaged?
Contact our customer service within 48 hours of delivery with clear photos or videos. You are covered by our 60-day warranty.
Can I return the product?
Only in cases of manufacturing defect or delivery damage. For hygiene reasons, used devices are non-returnable.
Kalgood™ 4-in-1 Neck Massager – Key Features
Core Functions:
-TENS & EMS electrotherapy
-Integrated infrared heat (~38–42 °C)
-Multi-level vibration system
-3D ergonomic design that adapts to all neck shapes
Technical Specs:
-Massage modes: 6
-Intensity levels: 15 adjustable settings
-Battery: USB rechargeable
-Autonomy: 10 to 12 sessions per full charge
-Weight: ~160 g
-Size: 14.2 × 13.8 × 5.7 cm
-Charging time: approx. 2 hours
-Materials: Medical-grade ABS + soft hypoallergenic silicone pads
In the Box:
1x Kalgood™ 4-in-1 Neck Massager
1x USB Charging Cable
1x Multilingual User Manual
1x 60-Day Guarantee Card